Warranty Service
Quality manufacturing will mean a quality product, and if a company stands behind its offerings, they will provide the warranty to prove it. It's their guarantee to you that the part will function as promised, and will continue to do so far after the purchase date. Counterfeit parts are not designed to last very long, and if they break, you're s*** out of luck.
One of the worst cases we found, exact copies of TEIN S-Tech lowering springs recently began to circulate on the market. The packaging, instructions, springs, spring isolators and warranty papers were all duplicated exactly. TEIN's contact info was even listed in the fake manual as the place to call if you had any problems. You could have installed these, had problems with an uneven ride height and then ended up calling TEIN with your problems. The only catch there is, TEIN won't help you out. Why should they, you were the one that didn't want to pony up for the real thing. The best way to keep your parts safe is to purchase genuine products from authorized dealers, and then register your warranty card immediately.
